How to correct a register closure invoice in Xero due to the wrong counted amount


Latest update: - Lucia Palozzi

Objective

Correct an invoice in Xero if the register was closed with the wrong counted amount entered. 

Setup

  • Vend for Mac or PC
  • Xero integration

Steps

  1. In Xero, find the invoice you need to correct
  2. Click the payment you need to correct
  3. Click Options
  4. Click Remove and redo
  5. Click Invoice Options
  6. Click the 'X' next to the Overpayment cash or Cash Shortfall line to remove it
  7. Click Add a line if there is still a difference between expected and counted cash
  8. Enter the line amount so that it reflects the shortage/overage
  9. Click Update
  10. Click Add payment at the bottom of the invoice to enter the amount counted