What to do when your Vend account payment fails

To resolve a failed payment for your Vend subscription errors when paying for your Vend plan.

Ensure the card on file has not expired. You can check which card Vend has on file under Setup > Billing
Ensure it is not an old or cancelled card
Ensure that the card number has been entered correctly
Check with your bank to see if your credit card is authorised for an international transaction (specifically for VENDHQ.COM.) if you are located outside of USA, Australia, New Zealand, United Kingdom, and Canada
Ensure online transactions are authorised for the credit card
Ensure there are sufficient funds on the card to make payment
Confirm and update your card details in Vend under Setup > Billing
If the transaction is unsuccessful, reach out to Vend Support

Vend will automatically try to retake your payment when you update your card details