How to sync errored sales on iPad

Objective

To sync errored sales from Retail POS on iPad with Retail POS servers.

Setup

  • Retail POS for iPad 

Steps

  1. Tap the three line menu in the upper left-hand corner
  2. Tap Online
  3. Tap Sales
  4. Tap Retry errored 

Additional Information

We'd recommend trying this up to three times if sales do not sync the first time. 

After this, the next step would be to contact support:

How to send an errored sale to Retail Support on iPad

 

 

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