What product information syncs with WooCommerce?

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  Important

  • Once your Retail POS and WooCommerce accounts are connected, Retail POS becomes the system of record.
  • You should manage your product catalogue, pricing and inventory information in Retail POS to ensure everything stays accurate and up-to-date.
  • WooCommerce feeds important information back to Retail POS such as online sales, new customer or existing customer information associated with a sale, and inventory from a sale to keep stock levels in sync.
  • Please click the following link for more on how to use the WooCommerce integration!

Product info that syncs:

Retail POS WooCommerce
Name Title
Description Long Description
Images* Images
SKU SKU
Tags Tags
Variant Name/Value Attribute Name
Variant Attribute Attribute Value
Retail Price Regular Price
Active/Inactive Status
Inventory Stock Quantity
Track Inventory Manage Stock

*For all new connections as of 20 May 2021. Connections made prior to this date will require images to be managed manually on each platform


Product info that doesn't sync:

Retail POS WooCommerce
Handle* Handle
Brand N/A
Supplier N/A
Supply Price N/A
Product Type N/A
N/A Weight
N/A Categories
N/A Short Description

* Handles send from Retail POS to WooCommerce on initial publish, but never after. For more on pictures, view the setting up WooCommerce products article.

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