Important
- Once your Retail POS and WooCommerce accounts are connected, Retail POS becomes the system of record.
- You should manage your product catalogue, pricing and inventory information in Retail POS to ensure everything stays accurate and up-to-date.
- WooCommerce feeds important information back to Retail POS such as online sales, new customer or existing customer information associated with a sale, and inventory from a sale to keep stock levels in sync.
- Please click the following link for more on how to use the WooCommerce integration!
Product info that syncs:
| Retail POS | WooCommerce |
|---|---|
| Name | Title |
| Description | Long Description |
| Images* | Images |
| SKU | SKU |
| Tags | Tags |
| Variant Name/Value | Attribute Name |
| Variant Attribute | Attribute Value |
| Retail Price | Regular Price |
| Active/Inactive | Status |
| Inventory | Stock Quantity |
| Track Inventory | Manage Stock |
*For all new connections as of 20 May 2021. Connections made prior to this date will require images to be managed manually on each platform
Product info that doesn't sync:
| Retail POS | WooCommerce |
|---|---|
| Handle* | Handle |
| Brand | N/A |
| Supplier | N/A |
| Supply Price | N/A |
| Product category | N/A |
| N/A | Weight |
| N/A | Categories |
| N/A | Short Description |
* Handles send from Retail POS to WooCommerce on initial publish, but never after. For more on pictures, view the setting up WooCommerce products article.