Reloading a Retail POS (X-Series) gift card

  Important

To use reloadable gift cards on iPad, the iPad must be running iOS version 11 or above and Retail POS (X-Series) app version 3.4 or above. 

Reloading a Retail POS gift card allows you to add funds to an existing gift card so the gift card can be reused. To learn more on how to reload a Retail POS gift card, follow the steps below:

1. Navigate to Sell > Sell, and add a gift card to the sale.

2. A dialog box will pop up requesting the gift card number. Enter the number and click Find gift card.

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3. This dialog box displays the gift card's details, including the gift card's issuing user, expiration date, and its current balance. Select Add funds to gift card.

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4. Enter the amount you wish to load to the Amount to add box, and click Add to sale

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5. Complete the sale to reload the gift card.

Additional Information

  • If you run out of funds on your gift card mid-sale, you can follow the steps above to reload your gift card.
  • View this article for more information on redeeming gift cards.
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