What is a custom product in BigCommerce?


Latest update: - Sumeet Singh

Setup

  • Vend for Mac or PC
  • BigCommerce Integration 

Answer

A custom product in BigCommerce is a one-off product that can be created in the sale, but is not saved as a product in BigCommerce and cannot be seen or used anywhere else. Vend does not have the concept of throw-away products so we create this product in Vend when the BigCommerce order successfully syncs but cannot makes it available for future sales.

Additional Information

  • Custom product(s) can be seen in the products page
  • Custom product(s) cannot be seen in the sell screen or sold
  • Custom product(s) cannot be exported into BigCommerce when pushing Vend products to BigCommerce
  • We suggest creating a variant product in BigCommerce instead.