Loyalty payment option is greyed out during a sale


Latest update: - Lucia Palozzi

Setup

  • Vend for Mac or PC
  • Vend on iPad

Cause

  • No customer is added to the sale
  • Customer does not have a loyalty balance

Solution

No customer is added to the sale

  • A customer must be added to the sale in order to redeem their loyalty 

Customer does not have a loyalty balance

  • A customer must have a loyalty balance in order to redeem their loyalty 

Additional Information

Adding a customer to a sale

Redeeming loyalty