How to disconnect and reconnect Vend and Afterpay


Latest update: - Olivia Petersen

Objective

Breaking the link between Vend and Afterpay in order to reconnect the two together again.

Setup

  • Vend for Mac or PC
  • Afterpay credentials (Merchant ID, Device Name and device Secret)

Steps

To disconnect:

  1. Go to Setup
  2. Click Payment Types
  3. Click your Afterpay payment type
  4. You will see a list of the registers paired with Afterpay
  5. Click the trashcan icon next to the register you wish to disconnect from Afterpay

To reconnect:

  1. Click Pair a Register
  2. A dialogue box will open
  3. Choose a Register from the drop-down
  4. Type in your Merchant ID, Device Name and Secret
  5. Click Pair Register
  6. Click Save Payment Type in the top right of the page

Additional Information

  • If your Secret has not been activated within two months it will have expired. You will need to reply to the original email from Afterpay when you activated your account, requesting a new Secret or submit a ticket via the Afterpay website requesting secret details/reset secret
  • Make sure you quote your Merchant Name and Merchant Number 
  • You will need to be logged in as an admin to access the payments page in Vend