Setting up the Star TSP100/143 for Windows PC
- Connect the Star TSP100/143 to a power source using the provided power cable
- Using the provided USB cable, connect one end to the back of the printer and the other end to the your Windows PC computer.
- Turn the printer on
Download the printer driver for Windows PC
A printer driver is a specialized software that allows the printer to run correctly on your computer. To download this and install your printer, follow the steps below:
1. Go to the Star Micronics website.
2. Click the recommended TSP100 futurePRNT Software Lite driver to download
3. When the download is complete, go to the Downloads folder on your PC
4. Right-click the file and select Extract all. Make sure Show extracted files is checked.
5. Once the extraction is complete, double click the file called Autorun with the file type Application
6. The Star install wizard will open. Follow the steps to install your printer
7. Once the installation is complete, plug the printer USB cable into your PC
8. Go to the Start Menu
9. Click Devices and Printers
Your Star printer should now appear in the Devices and Printers list and be ready to use
Perform a test print
Now that your printer is installed you can start using it to print your receipts in Retail POS. To perform a test print, follow the steps below:
1. Navigate to Sell > Sales history
2. Click a sale to expand it
3. Click Print receipt
4. Select the receipt template you’d like to use
This will take you to the print preview screen. If the printer is not your default printer, click Change and select the printer from the list.
You will also want to untick headers and footers and set the paper size to 72mm - 200mm or 72mm - receipt.
Note
Note: If you set your paper size to 72mm - 200mm or 72mm - receipt without disabling headers and footers, the printer will not auto cut at the main receipt
Once that's been changed you should be able to print out a receipt.
Set up a cash drawer
Once you've got the printer all set up, you can connect a cash drawer.
The cash drawer connects to your receipt printer. It is triggered to open when you finish a cash sale and the receipt is printed by the printer.
To setup the cash drawer:
1. Plug the RJ12 connector cable from the cash drawer into the receipt printer.
2. Next, go to your Start Menu > Devices and Printers on your PC
3. Right-click on your receipt printer, select Printer Properties > Device Settings.
4. Change the Peripheral Unit Type to Cash Drawer and set the Unit 1 and 2 options to Document Bottom.
Tip
If you want your cash drawer to fire before the receipt prints you can set the Unit 1 and 2 options to Document Top.
5. Save these settings and test it by performing a test print
Setting up the Star TSP100/143 for Mac
- Connect the Star TSP100/143 to a power source using the provided power cable
- Using the provided USB cable, connect one end to the back of the printer and the other end to the your Mac
- Turn the printer on
Download the printer driver for Mac
A printer driver is a specialized software that allows the printer to run correctly on your computer. To download this and install your printer, follow the steps below:
1. Go to the Start Micronics website
2. Click the CUPS Driver for macOS
3. When this download is completed, double-click the .zip file in your Downloads folder to extract it
4. This will create a new folder of the same name. Open this and go to Driver
5. Double click the .pkg file here and follow the install guide instructions.
6. Restart your Mac
7. Plug in the USB cable from the printer to your Mac
Perform a test print
Now that your printer is installed you can start using it to print your receipts in Retail POS. To perform a test print, follow the steps below:
1. Navigate to Sell > Sales history
2. Click a sale to expand it
3. Click Print receipt
4. Select the receipt template you’d like to use
This will take you to the print preview screen. If the printer is not your default printer, click Change and select the printer from the list.
You will also want to untick headers and footers and set the paper size to 72mm - 200mm or 72mm - receipt.
Note
Note: If you set your paper size to 72mm - 200mm or 72mm - receipt without disabling headers and footers, the printer will not auto cut at the main receipt
Once that's been changed you should be able to print out a receipt.
Set up a cash drawer
Once you've got the printer all set up, you can connect a cash drawer.
The cash drawer connects to your receipt printer. It is triggered to open when you finish a cash sale and the receipt is printed by the printer.
To setup the Cash Drawer:
1. Plug the RJ12 connector cable (the one that looks similar to a phone line) from the cash drawer into the receipt printer.
2. Go to the following URL: http://localhost:631/printers/. This will take you to CUPS, a network printing service used by Mac computers. It allows you to set up your printers on a network, and customize options such as cash drawer setup.
3. Once in CUPS, select your printer model
4. Select Set Default Options from the drop-down menu.
5. From here, select Cash Drawer Control, selet Open Drawer 1 and 2 under Cash Drawer, and click the Set Default Options button below.
Your cash drawer should now be all set to go! You can test it out by performing a test print.
Setting up the Star TSP100/143 for iPad
- Connect the Star TSP100/143 to a power source using the provided power cable
- Using a lightning cable, connect the USB end to the back of the printer and the lightning end to the iPad
- Turn the printer on
Connecting the Star TSP100/143 to Retail POS
1. Open the Retail POS app and tap the Menu icon (☰)
2. Select Settings, followed by Hardware
3. Under Receipt printers, tap Add printer
4. Tap the blue Find button and select your Star printer. The name of your printer should look like 'TM-m30_030015'. The numbers after '_' can differ based on your printer model.
5. Enter a Name for your printer. This can be anything you choose such as “Cashier 1” or “Receipt Printer”.
6. Select one of the following receipt options:
- Standard receipt - this is a typical end-of-sale receipt.
- Secondary receipt - this is a receipt used for a specific purpose, i.e kitchen receipts; refer to our Setting up secondary receipts for Retail POS (X-Series) on iPad guide for further information
7. Under Print receipts, you can toggle on or off to: Automatically print receipts at the end of the sale. If you don't enable automatic receipt printing, you need to manually print when a receipt is needed. This is set to on by default.
8. Choose the number of receipt copies you’d like to print for each sale
9. Click Save to add your printer
Perform a test print
Now that your printer is installed you can start using it to print your receipts in Retail POS. To perform a test print, follow the steps below:
1. Tap the Menu icon (☰) to open the sidebar and select Sales history
2. Tap a sale to expand it
3. Tap Print receipt
4. Select the receipt template you’d like to use and tap Print
Set up a cash drawer
Once you've got the printer all set up, you can connect a cash drawer.
The cash drawer connects to your receipt printer. It is triggered to open when you finish a cash sale and the receipt is printed by the printer.
To set up the cash drawer, open up the Retail POS app and follow the instructions below:
1. Tap the Menu icon (☰) to open the sidebar
2. Tap Settings and choose Hardware
3. Select the printer you want to attach the cash drawer to
4. Plug the RJ12 connector cable from the cash drawer into the receipt printer.
5. On the printer settings page, toggle the Cash drawer enabled setting to On
6. Toggle the Open cash on sale setting to On