Setting up your Star TSP100/143 (USB) and TSP100III (USB) printer for PC, Mac or iPad

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Windows PC Mac iPad

Setting up the Star TSP100/143 for Windows PC

  1. Connect the Star TSP100/143 to a power source using the provided power cable
  2. Using the provided USB cable, connect one end to the back of the printer and the other end to the your Windows PC computer.
  3. Turn the printer on

Download the printer driver for Windows PC

A printer driver is a specialized software that allows the printer to run correctly on your computer. To download this and install your printer, follow the steps below:

1. Go to the Star Micronics website.

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2. Click the recommended TSP100 futurePRNT Software Lite driver to download

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3. When the download is complete, go to the Downloads folder on your PC

4. Right-click the file and select Extract all. Make sure Show extracted files is checked.

5. Once the extraction is complete, double click the file called Autorun with the file type Application

6. The Star install wizard will open. Follow the steps to install your printer

7. Once the installation is complete, plug the printer USB cable into your PC

8. Go to the Start Menu

9. Click Devices and Printers

Your Star printer should now appear in the Devices and Printers list and be ready to use


Perform a test print

Now that your printer is installed you can start using it to print your receipts in Retail POS. To perform a test print, follow the steps below:

1. Navigate to Sell > Sales history

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2. Click a sale to expand it

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3. Click Print receipt

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4. Select the receipt template you’d like to use

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This will take you to the print preview screen. If the printer is not your default printer, click Change and select the printer from the list.

You will also want to untick headers and footers and set the paper size to 72mm - 200mm or 72mm - receipt.

  Note

Note: If you set your paper size to 72mm - 200mm or 72mm - receipt without disabling headers and footers, the printer will not auto cut at the main receipt

Once that's been changed you should be able to print out a receipt.


Set up a cash drawer

Once you've got the printer all set up, you can connect a cash drawer.

The cash drawer connects to your receipt printer. It is triggered to open when you finish a cash sale and the receipt is printed by the printer.

To setup the cash drawer:

1. Plug the RJ12 connector cable from the cash drawer into the receipt printer.

2. Next, go to your Start Menu > Devices and Printers on your PC

3. Right-click on your receipt printer, select Printer Properties > Device Settings.

4. Change the Peripheral Unit Type to Cash Drawer and set the Unit 1 and 2 options to Document Bottom.

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  Tip

If you want your cash drawer to fire before the receipt prints you can set the Unit 1 and 2 options to Document Top.

5. Save these settings and test it by performing a test print

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