Setup
- Vend for Mac or PC
- Vend on iPad
- Star TSP 100/143 and TSP100III USB printer
Steps
- Go to Star's website here
- Set the model to TSP 100 U (use for TSP143) or Star TSP100IIIU depending on which model you have
- Set the operating system to Windows
- From the tabs below, click Drivers
- Click the recommended driver to download it (TSP100 future PRNT software)
- When the download is complete, find the file in your downloads
- Right click the file and select Extract all. Make sure Show extracted files is checked.
- Once the extraction is complete, double click the file called Autorun with the file type Application
- The Star install wizard will appear. Follow the steps to install your printer
- Once the installation is complete, plug your printer's USB cable into your PC
- Go to the Start Menu
- Click Devices and Printers
- Your Star printer should now appear here and be ready to use
Set up your Cash Drawer
Once you've got the printer all set up, you can connect your cash drawer.
The cash drawer connects to your receipt printer and is triggered to open when you finish a cash or cheque sale, and the receipt is printed by the printer.
Tip
You can manually open the cash drawer by clicking CTRL + E if you are using the Sell Screen or by performing a test sale.
To setup the Cash Drawer:
1. Plug the RJ12 connector cable (the one that looks similar to a phone line) from the cash drawer into the receipt printer.
2. Next, head to your Devices and Printers window on your computer.
3. Right click on your receipt printer, select Printer Properties -> Device Settings.
4. Once in here change the Peripheral Unit Type to Cash Drawer and set the Unit 1 and 2 options to Document Bottom.
Tip
If you want your cash drawer to fire before the receipt prints you can set the Unit 1 and 2 options to Document Top.
5. Save these settings and test it out by clicking CTRL + E on your keyboard when on the Sell Screen or by performing a test sale.
Additional Information
To perform a test print:
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Head over to the History tab and click on a sale.
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Click View Receipt
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Pick the receipt template you’d like to use and click Print.
This will take you to the print preview screen. If the Star is not your default printer, click Change and select the printer from the list.
You will also want to untick headers and footers and set the paper size to 72mm - 200mm or 72mm - receipt.
Note
Note: If you set your paper size to 72mm - 200mm or 72mm - receipt without disabling headers and footers, the printer will not auto cut at the main receipt
Once that's been changed you should be able to print out a receipt.
Steps
- Download the Mac CUPS driver here
- Unzip the downloaded zip file
- Open the unzipped folder
- Open the Driver folder
- Open the file named starcupsdrv-4.4.0.pkg
- Run through the installer prompts
- Restart your Mac
- Plug in the USB cable from the printer to your Mac
- You're ready to print!
Set up your Cash Drawer
Once you've got the printer all set up, you can connect your cash drawer.
The cash drawer connects to your receipt printer and is triggered to open when you finish a cash or cheque sale, and the receipt is printed by the printer.
Tip
You can manually open the cash drawer by clicking Command + E if you are using the Sell Screen or by performing a test sale.
To setup the Cash Drawer:
1. Plug the RJ12 connector cable (the one that looks similar to a phone line) from the cash drawer into the receipt printer.
2. Head to the following URL: http://localhost:631/printers/. This will take you to CUPS. CUPS is a network printing service used by Mac computers. It allows you to setup your printers on a network, and customise options such as cash drawer setup.
3. Once in CUPS, Select your printer model like the image below.
4. Select from the drop-down menu Set Default Options.
5. From here, select Cash Drawer Control, choose Open Drawer 1 and 2 under Cash Drawer and click the Set Default Options button below.
Your cash drawer should now be all set to go! You can test it out by clicking Command + E on your keyboard when in on your Sell Screen or by performing a test sale.
Steps
- Connect the printer to a power source
- Using a lightning cable, connect the USB end to the back of the printer and the other end to the iPad
- Turn the printer on
- In the Vend app navigate to the menu on the top left corner
- Tap Settings > Hardware
- Tap Add a printer
- Enter a name for the printer
- Tap Find
- Select the Star TSP143
- Tap Save in the top right corner
Connecting the Cash Drawer
Once you've got the printer all set up, you can connect up the cash drawer.
The cash drawer connects to your receipt printer and is triggered to open when you finish a cash or cheque sale, and the printer prints the receipt. A manager or admin can also manually open the cash drawer directly within Vend.
To set up the Cash Drawer, open up the Vend Register app and follow the instructions below:
1. Tap the menu button to open the sidebar menu.
2. Tap Settings and choose Hardware.
3. Select the printer you want to attach the cash drawer to.
4. Plug the RJ12 connector cable from the cash drawer into the receipt printer.
5. On the printer settings page, toggle the Cash drawer enabled setting to on.
6. Toggle the Open cash on sale setting to on.