Setting up your Star TSP100/143 (USB) and TSP100III (USB) printer for PC, Mac or iPad

Setup

  • Vend for Mac or PC
  • Vend on iPad
  • Star TSP 100/143 and TSP100III USB printer 
Windows PC Mac iPad

Steps

  1. Go to Star's website here
  2. Set the model to TSP 100 U (use for TSP143) or Star TSP100IIIU depending on which model you have
  3. Set the operating system to Windows
  4. From the tabs below, click Drivers
  5. Click the recommended driver to download it (TSP100 future PRNT software)
  6. When the download is complete, find the file in your downloads
  7. Right click the file and select Extract all. Make sure Show extracted files is checked.
  8. Once the extraction is complete, double click the file called Autorun with the file type Application
  9. The Star install wizard will appear. Follow the steps to install your printer
  10. Once the installation is complete, plug your printer's USB cable into your PC
  11. Go to the Start Menu
  12. Click Devices and Printers
  13. Your Star printer should now appear here and be ready to use

Set up your Cash Drawer

Once you've got the printer all set up, you can connect your cash drawer.

The cash drawer connects to your receipt printer and is triggered to open when you finish a cash or cheque sale, and the receipt is printed by the printer.

  Tip

You can manually open the cash drawer by clicking CTRL + E if you are using the Sell Screen or by performing a test sale.

To setup the Cash Drawer:

1. Plug the RJ12 connector cable (the one that looks similar to a phone line) from the cash drawer into the receipt printer.

2. Next, head to your Devices and Printers window on your computer.

3. Right click on your receipt printer, select Printer Properties -> Device Settings.

4. Once in here change the Peripheral Unit Type to Cash Drawer and set the Unit 1 and 2 options to Document Bottom.

  Tip

If you want your cash drawer to fire before the receipt prints you can set the Unit 1 and 2 options to Document Top.

5. Save these settings and test it out by clicking CTRL + E on your keyboard when on the Sell Screen or by performing a test sale.

Additional Information

To perform a test print:

  1. Head over to the History tab and click on a sale.

  2. Click View Receipt

  3. Pick the receipt template you’d like to use and click Print.

This will take you to the print preview screen. If the Star is not your default printer, click Change and select the printer from the list.

You will also want to untick headers and footers and set the paper size to 72mm - 200mm or 72mm - receipt.

  Note

Note: If you set your paper size to 72mm - 200mm or 72mm - receipt without disabling headers and footers, the printer will not auto cut at the main receipt

Once that's been changed you should be able to print out a receipt.

 

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