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How to grant Shopify access for Vend support

Lucia Palozzi
  • Updated

    • Objective

    Grant Vend support Shopify access for troubleshooting

    Setup

    • Vend for Mac or PC
    • Shopify integration

    Steps

    1. Log in as the account owner
    2. Click Settings
    3. Click Plans and permissions or Account.
    4. Click Add staff 
    5. Enter the email address as help@vendhq.com
    6. Click the checkbox next to This staff account will have full permissions to enable
    7. Click Send invite

    Additional Information

    Make sure you delete this user once your ticket is closed. 

    How do I create a new role/user in Shopify? [Shopify]

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    This guide is for information purposes only. While every attempt is made to ensure that information is accurate and up-to-date, some information is subject to change. We encourage you to work with tax, legal and other professional advisers (as applicable) to determine your requirements. Vend will not be held liable for information in this document and reserves the right to alter the content at any time.