How to grant Shopify access for Vend support


Latest update: - Lucia Palozzi

Objective

Grant Vend support Shopify access for troubleshooting

Setup

  • Vend for Mac or PC
  • Shopify integration

Steps

  1. Log in as the account owner
  2. Click Settings
  3. Click Account
  4. Click Add staff account
  5. Enter the email address as help@vendhq.com
  6. Click the check box next to This staff account will have full permissions to enable
  7. Click Send invite

Additional Information

Make sure you delete this user once your ticket is closed. 

How do I create a new role/user in Shopify? [Shopify]