How to grant Shopify access for Vend support

Objective

Grant Vend support Shopify access for troubleshooting

Setup

  • Vend for Mac or PC
  • Shopify integration

Steps

  1. Log in as the account owner
  2. Click Settings
  3. Click Plans and permissions or Account.
  4. Click Add staff 
  5. Enter the email address as help@vendhq.com
  6. Click the checkbox next to This staff account will have full permissions to enable
  7. Click Send invite

Additional Information

Make sure you delete this user once your ticket is closed. 

How do I create a new role/user in Shopify? [Shopify]