How to grant Shopify access for Vend support

January 23, 2019 19:24
Latest update: March 13, 2019 22:26 - Lucia Palozzi

Objective

Grant Vend support Shopify access for troubleshooting

Setup

Vend for Mac or PC
Shopify integration

Steps

Log in as the account owner
Click Settings
Click Account
Click Add staff account
Enter the email address as help@vendhq.com
Click the check box next to This staff account will have full permissions to enable
Click Send invite

Additional Information

Make sure you delete this user once your ticket is closed.

How do I create a new role/user in Shopify? [Shopify]

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This guide is for information purposes only. While every attempt is made to ensure that information is accurate and up-to-date, some information is subject to change. We encourage you to work with tax, legal and other professional advisers (as applicable) to determine your requirements. Vend will not be held liable for information in this document and reserves the right to alter the content at any time.