How to allow Xero access for Vend support


Latest update: - Lucia Palozzi

Objective

Allow Vend support to access your Xero account for troubleshooting. 

Setup

  • Vend for Mac or PC
  • Xero integration

Steps

  1. In Xero, click Settings
  2. Click Users
  3. Click Invite a user
  4. Enter the email as 'help@vendhq.com'
  5. Select the advisor role
  6. Click Send Invite

Additional Information

For security reasons, please ensure you delete the Vend user once your ticket is resolved. 

Add a new user to your organization [Xero]