How to allow Xero access for Retail POS (X-Series) support


Allow Retail POS support to access your Xero account for troubleshooting. 


  • Retail POS for Mac or PC
  • Xero integration


  1. In Xero, click Settings
  2. Click Users
  3. Click Invite a user
  4. Enter the email as ''
  5. Select the advisor role
  6. Click Send Invite

Additional Information

For security reasons, please ensure you delete the Retail POS user once your ticket is resolved. 

Add a new user to your organization [Xero] 

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