Objective

Allow Retail POS support to access your Xero account for troubleshooting. 

Setup

• Retail POS for Mac or PC
• Xero integration

Steps

1. In Xero, click Settings
2. Click Users
3. Click Invite a user
4. Enter the email as 'help@vendhq.com'
5. Select the advisor role
6. Click Send Invite

Additional Information

For security reasons, please ensure you delete the Retail POS user once your ticket is resolved. 

Add a new user to your organization [Xero]