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Can I use my integrated payment with the "Pay Account Balance" option?

Lucia Palozzi
  • Updated

    • Question

    When I click 'Pay account balance' under a customer's name to pay off their balance, the total does not go to my EFTPOS/credit card terminal. 

    Setup

    • Vend for Mac or PC
    • Integrated payment terminal

    Answer

    The 'Pay account balance' feature does not integrate with any payment terminals. 

    Additional Information

    If you use the 'Pay account balance' feature, make sure you charge the customer manually. 

    Bulk Account Payments

    How to manually pay for a customer's account balance

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    This guide is for information purposes only. While every attempt is made to ensure that information is accurate and up-to-date, some information is subject to change. We encourage you to work with tax, legal and other professional advisers (as applicable) to determine your requirements. Vend will not be held liable for information in this document and reserves the right to alter the content at any time.