Problem
Separate products were created for each variant after importing a .csv, .xlsx or .xls product file instead of creating a parent product with variants under it.
Setup
- Vend for Mac or PC
Cause
Not having handles/having different handles for product families
Solution
- Delete the individual products that have been created by the file import
- Open the product file
- Enter an identical handle into the handle column for each product family (a parent product and its variants)