Register closures and on account sales are not automatically posting to Xero


Latest update: - Lucia Palozzi

Problem

Register closures and on account sales are not automatically posting to Xero.  

Setup

  • Vend for Mac or PC
  • Xero integration

Cause

  • There are errors preventing posting to Xero
  • Xero account is not authorised

Solution

Check for Errors Posting to Xero

  1. Find the register closure/on account sale that is not posting to Xero
  2. Click the red 'Xero' icon next to the register closure/sale
  3. Check the error that appears 

Authorise Xero Account 

  • Click Setup
  • Click Add-ons
  • Click the pencil next to the Xero icon
  • Click your organisation name at the bottom right 
  • Log in with your Xero credentials

Additional Information

Xero Error Messages

 

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