How to return an on account sale with a partial Square payment


Latest update: - Lucia Palozzi

Setup

  • Vend on iPad
  • Square integrated payments

Steps

  1. Return the funds to the customer using the Square app (Refund Overview [Square])
  2. In Vend, open the side menu
  3. Tap Dashboard
  4. Tap Sales ledger
  5. Find the on account sale
  6. Tap the sale to drop down
  7. Tap Void 

Additional Information

Voiding a sale in Vend does not return funds to the customer. Make sure the refund is done in the Square app.