Why do I have to cancel or place my account on ice myself?

Setup

  • Retail POS for Mac or PC 

Answer

Due to legal reasons, we cannot cancel or place your account on ice for you. 

Additional Information

We have made changes to our billing platform so you are able to cancel or place your account on ice within your Billing Tab.

Cancelling your Retail POS plan

Putting your Retail POS plan on hold ("on ice")

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