Xero Error Register Closure: Xero can't accept negative payments

Problem

Trying to post a register closure to Xero results in this error: 'Xero can't accept negative payments'

Setup

  • Vend for Mac or PC
  • Xero integration

Cause

  • The cash payments on the register closure (minus any cash payments taken on account sales) are less than the negative cash movements on the register closure. 
  • The payments for On Account sales from a different register are more than the total sales in the errored register.

Solution

The register closure will have to be accounted for manually in Xero.  

 

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