How to close off a sale when the payment has already been approved on payment terminal


Latest update: - Shane Connaughton

Objective

To complete a sale where payment has already been approved on the payment terminal.

Setup

  • Vend for Mac or PC
  • Vend on iPad
  • Integrated Payments 

Steps

  1. Click the back arrow on the Pay screen
  2. Click Park Sale
  3. Go to the Sales Ledger
  4. Find the sale in the Sales Ledger
  5. Click on the sale to expand sale details
  6. Click Apply payment/refund to add the payment(s) that was used to finalize the sale

Additional Information

  • Make sure the payment type and date corresponds with the payment type and date of the original sale
  • Putting the transaction through again on the sell screen will result in a double charge