QuickBooks items are not appearing in Vend/QuickBooks settings


Latest update: - Lucia Palozzi

Problem

There are items existing in QuickBooks that are not coming up as options in the drop-downs on the QuickBooks settings page in Vend.

Setup

  • Vend for Mac or PC
  • QuickBooks Online

Cause

Items were added to QuickBooks after setting up the integration with Vend.

Solution

  1. Click Setup
  2. Click Add-ons
  3. Click QuickBooks
  4. Click Reload QuickBooks Options

Additional Information

Reloading your Quickbooks options can erase your current mapping settings. Take note of your mappings before your reload your QuickBooks options.