Will voiding a sale return store credit to the customer's account?

Setup

• Vend for Mac or Pc
• Vend on iPad 

Answer

Yes, voiding a sale will return the store credit used as payment to the customer's account.

Voiding a Sale

For iPad users, follow all steps. For Mac or PC users, start from step 4.

1. Tap the 3 horizontal lines at the top left corner of your screen
2. Tap Dashboard
3. Tap Menu
4. Click/Tap Sales Ledger
5. Use the filter options to isolate the sale
6. Click/Tap Update
7. Click/Tap the sale line so it expands
8. Click/Tap Void