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Will voiding a sale return store credit to the customer's account?

Samantha
  • Updated

    • Setup

    • Vend for Mac or Pc
    • Vend on iPad 

    Answer

    Yes, voiding a sale will return the store credit used as payment to the customer's account.

    Voiding a Sale

    For iPad users, follow all steps. For Mac or PC users, start from step 4.

    1. Tap the 3 horizontal lines at the top left corner of your screen
    2. Tap Dashboard
    3. Tap Menu
    4. Click/Tap Sales Ledger
    5. Use the filter options to isolate the sale
    6. Click/Tap Update
    7. Click/Tap the sale line so it expands
    8. Click/Tap Void
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    This guide is for information purposes only. While every attempt is made to ensure that information is accurate and up-to-date, some information is subject to change. We encourage you to work with tax, legal and other professional advisers (as applicable) to determine your requirements. Vend will not be held liable for information in this document and reserves the right to alter the content at any time.