Why aren't my products syncing from Vend > WooCommerce?


Latest update: - Sumeet Singh

Question

Why aren't my products syncing from Vend > WooCommerce?

 Setup

  • Vend for PC and Mac
  • WooCommerce Integration 

 Answer

The products between Vend and WooCommerce are linked based on the matching SKU. A few things to keep in mind before setting up the integration are as follows:

  • There should not be duplicated SKUs in Vend and WooCommerce
  • The SKU on Vend and WooCommerce should match on the case sensitivity too i.e. lowercase  SKU in Vend can't be linked to the uppercase SKU on WooCommerce.
  • The product image in Vend shouldn't be broken.

Screen_Shot_2018-12-04_at_8.42.38_PM.png

Additional Information

In Vend, SKUs can only have letters, numbers and ".", "-", "_" and "/" characters. Please make sure you are using the same parameters on WooCommerce too.

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