Why did receiving a Stock Order not update a Product's inventory level?

Question

Why did my received Stock Order not update the inventory and generate a stock movement in the Inventory Movements View?

Setup

  • Vend for Mac or PC 

Answer

Usually, when this happens it's because at the time of receiving the Stock Order the Product in question did not have inventory tracking enabled:

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Such Products can be added to a Stock Order but receiving them will ignore the inventory update. 

Additional Information

To check if a product had inventory tracking enabled on a certain day, you can run an All Inventory Levels Inventory Report. If it's not bringing up any data, most likely the product was not tracking inventory at that time.

Enabling the 'Track Inventory for this product' feature will not update the inventory retroactively.