Why can't I download a CSV with errors from the product import page?


Latest update: - Kristina Labayen

Question

Vend says my product CSV import has errors but won't let me download the CSV to fix the errors?

Setup

  • Vend for Mac or PC

Answer

The CSV file may contain too much information for the system to process. It is recommended that the file is broken down into several smaller files and importing these files separately. To do this contact our Support team. 

Additional Information

How to submit a ticket to Vend Support

 

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