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Why is iZettle greyed out when I try to process a return?


Latest update: - Nathan Payne

Setup

  • Vend for iPad

Answer

Only purchases that were originally paid for using the iZettle payment type are able to be refunded using the iZettle payment type. If you need to process a return, you will have to do so manually. 

Additional Information

How to return a sale on iZettle that was paid with a different method

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This guide is for information purposes only. While every attempt is made to ensure that information is accurate and up-to-date, some information is subject to change. We encourage you to work with tax, legal and other professional advisers (as applicable) to determine your requirements. Vend will not be held liable for information in this document and reserves the right to alter the content at any time.