Why is the triPOS payment type on the payment screen greyed out when I try to process a return?


Latest update: - Nath Cohen

Setup

  • Vend for Mac or PC
  • Vend for iPad

Answer

Only purchases that were originally paid for using the triPOS payment type are able to be refunded using the triPOS payment type. If you need to process a return, you will have to do so manually. 

Additional Information

Manual Entry for Worldpay triPOS