Failed to fetch your orders, please refresh to try again error on Vend Ecommerce order page.


Latest update: - Sumeet Singh

Setup

  • Vend for Mac or PC
  • Vend Ecommerce Integration 

Cause

This issue can be caused if the register assigned to Vend Ecommerce no longer exists.

Screen_Shot_2018-11-27_at_3.35.27_PM.png

Screen_Shot_2018-11-27_at_3.31.34_PM.png

Solution

Associate a different register from the drop-down.

  • Go to Ecommerce
  • Click Settings
  • Find Associated Register
  • Pick a different register if available

Additional Information

If there is no other register to choose then get in touch with support and provide us with the name of the register you would like us to assign to your Vend Ecommerce store.

Powered by Zendesk