How to void a sale using the Sales Ledger


Latest update: - Jordan Smith

Objective

If a sale has been made by accident and needs to be removed, you can use the Sales Ledger to void sales.

Setup

  • Vend for Mac or PC

Steps

  1. Sign in as a user with permission to Void sales on Sales Ledger (manager by default or admin)
  2. Click Sales Ledger
  3. Search for the sale using the filters
  4. Click on the sale to expand it
  5. On the right hand side, click Void
  6. Click OK to confirm

Additional Information

Voiding a sale will send the sold products back into stock and cancel out any payments that were put against this sale.

The following transaction types can be voided in Vend:

  • Closed Sales
  • Parked Sales
  • Layby Sales
  • On Account Sales
  • Returns
  • Parked Returns
  • Gift Cards
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