If a sale has been made by accident and needs to be removed, you can use the Sales Ledger to void sales.
- Vend for Mac or PC
- Sign in as a user with permission to Void sales on Sales Ledger (manager by default or admin)
- Click Sales Ledger
- Search for the sale using the filters
- Click on the sale to expand it
- On the right hand side, click Void
- Click OK to confirm
Voiding a sale will send the sold products back into stock and cancel out any payments that were put against this sale.
The following transaction types can be voided in Vend:
- Closed Sales
- Parked Sales
- Layby Sales
- On Account Sales
- Parked Returns
- Gift Cards