Why do my e-commerce orders display out of order? 


Latest update: - Ashleigh Burns

Setup

  •  Vend for Mac or PC

Answer

E-commerce orders display out of order because the order number sequence is based on the payment date and completion of the order.

Additional Information

When a customer begins an order, this creates and stores an order number. If the customer opts to abandon, the order number will not be reassigned. 

The next order placed will generate an order number based on the next available number sequence.

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