Please use comma separated values error message showing when importing products


Latest update: - Sam Pallesen

Problem

When uploading products to Vend an error comes up saying: Please use comma separated values.

Setup

  •  Vend for Mac or PC

Cause

Using an incorrect file type or incorrectly formatted file.

Solution

If you see the image below, change the file format to CSV.

If you are already using a CSV file (.csv) the contents of the file you have tried to import may not be set correctly. The best way to fix this up is to run through the steps for creating your CSV using our premade template.

Additional Information

How do I Create and Import a Product List for Vend using a CSV?

How do I submit a ticket to Vend Support?

 

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