Please use comma separated values error message showing when importing products


Latest update: - Sam Pallesen

Problem

When uploading products to Vend an error comes up saying: Please use comma separated values.

Setup

  •  Vend for Mac or PC

Cause

Using an incorrect file type or incorrectly formatted file.

Solution

If you see the image below, check to ensure your file is saved as a .csv .xlsx or .xls file format. If it's not, save it as one of these.

If you are already using a compatible file format the contents of the file you have tried to import may not be set correctly. The best way to fix this up is to run through the steps for creating your product file using our premade template.

Screen_Shot_2019-08-28_at_5.39.24_PM.png

Additional Information

How do I Create and Import a Product List for Vend using a CSV?