We offer to integrate with WooCommerce, however, we do not have control over WooCommerce API and the web hosting provider account set up. This can differ from account to account as WooCommerce is diverse and not hosted by one company. To be able to set up the integration there are some prerequisites that need to be followed to prepare the WooCommerce account for third-party integration.
- Vend for Mac or PC
- WooCommerce Integration
Check the API keys pasted in Vend are correct
Check the API keys are created by the Administrator user which has the highest level of permission on WooCommerce - WooCommerce batch manipulate error
Check that the Read/Write permission is enabled - WooCommerce API Key does not have edit permissions
Authentication over HTTPS is enabled to establish a secure connection - WooCommerce API Key invalid
Make sure the traffic from the AWS server is not blocked - WooCommerce API couldn't be found at the supplied location
Remove any firewall plugins which may be blocking the API calls (traffic) from AWS servers or allow AWS IP address range. For more info check the previous article.
Check the web hosting account is not running out of memory to support the integration. To check the minimum requirements for WooCommerce, click here.
Vend is unable to provide support for troubleshooting prior to set up as this requires the attention of a Web Developer. This also requires making changes to the WooCommerce database files and some settings on your domain hosting account which is outside of Vend scope.
We suggest getting in touch with your web developer or the domain hosting provider for expert advice.
Vend recommends connecting your WooCommerce store to a staging environment.
Important: Creating a staging environment enables you to test the new integration and cause the least disruption to your store and your customers.