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How to sync sales that were made while in offline mode

Billy Mitchell
  • Updated

    • Objective

    How to sync offline sales in Vend

    Setup

    • Vend for Mac or PC
    • Vend on iPad

    Steps

    For Mac or PC:

    1. Go to the Sell Screen
    2. Click Switch underneath the Outlet name.
    3. Click Sync Offline Sales

    For iPad:

    1. Tap the three line menu in the upper left-hand corner
    2. Tap Online
    3. Tap Sales
    4. Tap Sync 

    Additional Information

    In some cases, you may need to put through a sale once the device is back online, which will force a sync of your sales. If you need to void the sale created to get Vend to sync, you can follow the steps here to void the sales using your Sales Ledger.

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    This guide is for information purposes only. While every attempt is made to ensure that information is accurate and up-to-date, some information is subject to change. We encourage you to work with tax, legal and other professional advisers (as applicable) to determine your requirements. Vend will not be held liable for information in this document and reserves the right to alter the content at any time.