How to return a product without a receipt


Returning a product without a receipt, or a sale where the receipt does not exist in Vend.


  • Vend for Mac or PC
  • Vend on iPad


  1. Add the customer to the sale
  2. Add the product(s) to the sale
  3. Change the quantity of the product to a negative quantity
  4. Click Pay 
  5. Select the payment method for the return 

Once a negative quantity is entered the sale will automatically enter return mode. 

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