How to return a product without a receipt

Objective

Returning a product without a receipt, or a sale where the receipt does not exist in Vend.

Setup

• Vend for Mac or PC
• Vend on iPad

Steps

1. Add the customer to the sale
2. Add the product(s) to the sale
3. Change the quantity of the product to a negative quantity
4. Click Pay 
5. Select the payment method for the return 

Once a negative quantity is entered the sale will automatically enter return mode.