Why am I receiving an error when trying to upload my gift cards?


Latest update: - Sam Pallesen

Question

Why do I receive an error saying that the "Gift cards failed to import" when attempting to import my gift cards?

Setup

  •  Vend for Mac or PC

Answer

 This can be for one of two reasons:

  • The gift cards are already in your store
  • The file used to import your gift card balances was set up incorrectly. See the article below

Additional Information

Import Existing Gift Card Balances

 

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