Why are my receipts printing out really long?


Latest update: - George Cavalevu

Setup

  • Vend for Mac or PC 
  • Google Chrome
  • Star TSP 100 series 

Answer

The cut of the receipt can appear to cut longer than expected please revise your Chrome print preview settings:

  1. Check for correct paper size
  2. Margins are set to Default
  3. Un-tick Headers and Footers 

Image_2018-11-15_at_12.16.29_AM.png

Additional Information

Check that the paper roll is correctly fitted in the printer. Scale is adjustable to allow for better printing fit and quality.

If the steps above are not working please refer to - How to clear cache on Chrome browser and repeat the steps above.

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