Why don't I have the option to sync a customer to Xero?


Latest update: - Lucia Palozzi

Question

Why don't I see the option to sync a customer to Xero?

Setup

  • Vend for Mac or PC
  • Xero integration

Answer

You will only be able to sync a customer to Xero if they have on account sales. A customer with no on account sales does not have an account balance to be synced to Xero.