Why am I paying more than the amount shown on my Vend account invoice?


Latest update: - Kristina Labayen

Setup

  • Vend for Mac or PC
  • Vend on iPad

Answer

Vend is based in New Zealand and if you are located outside of New Zealand, some banks charge international transaction fees for Vend account payments. This is at the discretion of your bank.

This is stated in the Vend Terms of Use. 

"Bank fees may be charged for currency conversion and international settlement, and your charge may still be subject to additional fees even if you are being charged by Vend in your local currency."

If you notice that your credit card statement charge differs from your Vend invoice, please contact your bank directly. Vend is not liable for any additional bank transaction fees that may be charged.

Additional Information

Vend Terms of Use

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