How to open the cash drawer without a sale

Setup

  • Vend for Mac or PC
  • Vend on iPad

Steps

Vend for Mac or PC:

  1. Click Sell to go to the Sell Screen
  2. Press Ctrl+E on your keyboard to print a test receipt, as the receipt printer is connected to the cash drawer, printing the test receipt will open the cash drawer

Vend on iPad:

  1. Tap Sell to go to the Sell Screen
  2. Tap the down arrow at the top of the page and tap Open Cash Drawer

Additional Information

Cashiers are unable to access the Open cash drawer function due to user role restrictions.

You can also open the cash drawer manually with the key. Turn the key all the way to the left to manually open the cash drawer. 

Setting up your Cash Drawer for Mac

Setting up your Cash Drawer for a Windows PC

Setting up your Cash Drawer for iPad

Cashiers Guide to Vend Register on iPad