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How to open the cash drawer without a sale

Daniel Qiu
  • Updated

    • Setup

    • Vend for Mac or PC
    • Vend on iPad

    Steps

    Vend for Mac or PC:

    1. Click Sell to go to the Sell Screen
    2. Press Ctrl+E on your keyboard to print a test receipt, as the receipt printer is connected to the cash drawer, printing the test receipt will open the cash drawer

    Vend on iPad:

    1. Tap Sell to go to the Sell Screen
    2. Tap the down arrow at the top of the page and tap Open Cash Drawer

    Additional Information

    Cashiers are unable to access the Open cash drawer function due to user role restrictions.

    You can also open the cash drawer manually with the key. Turn the key all the way to the left to manually open the cash drawer. 

    Setting up your Cash Drawer for Mac

    Setting up your Cash Drawer for a Windows PC

    Setting up your Cash Drawer for iPad

    Cashiers Guide to Vend Register on iPad

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    This guide is for information purposes only. While every attempt is made to ensure that information is accurate and up-to-date, some information is subject to change. We encourage you to work with tax, legal and other professional advisers (as applicable) to determine your requirements. Vend will not be held liable for information in this document and reserves the right to alter the content at any time.