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Why won't a credit note applied in Xero sync to Retail POS (X-Series)?

Question

Why won't a credit note applied in Xero sync to Retail POS?

Setup

  • Retail POS for Mac or PC
  • Xero integration

Answer

Credit notes applied to invoices in Xero do not to sync over to Retail POS. You will have to manually apply the credit note in Retail POS using the Apply payment/refund option in the Sales Ledger

 

Additional Information

How to manually apply a payment to a sale

 

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