Why isn't a payment applied in Xero synching back to Vend?


Latest update: - Lucia Palozzi

Question

Why is clicking Check for Xero payments in the Vend sales ledger not bringing across a payment applied in Xero? 

Setup

  • Vend for Mac or PC
  • Xero integration

Answer

Vend can only bring across standard payments from Xero. Credit notes and overpayments will not be able to sync over and will have to be manually applied in Vend using the Apply payment/refund option in the Sales Ledger.

 

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