Why a payment, over payment or credit note applied in Xero doesn't sync to Vend?


Latest update: - Lucia Palozzi

Setup

  • Vend for Mac or PC
  • Xero integration

Answer

Vend can only bring across standard payments from Xero. Credit notes and overpayments will not be able to sync over and will have to be manually applied in Vend using the Apply payment/refund option in the Sales Ledger.

 

Additional Information

How to manually apply a payment to a sale

Clicking Check for Xero payments in the Vend sales ledger would normally bring across a payment applied in Xero.