How to refund a sale that originated from Shopify


Latest update: - Jordan Smith

Objective

To process a refund that originally came from Shopify.

Setup

  • Vend for Mac or PC
  • Shopify Integration

Steps

Process the refund as normal on Shopify.

In Vend:

  1. Click Sell
  2. Click Sales History
  3. Search and click on the sale
  4. Click Return Items
  5. Click Refund
  6. Select your Shopify payment type that you have selected on your Shopify settings page. In the example the payment type is set to 'Shopify Payments', but this could be different for you.

Additional Information

Your Shopify payment type is located in your Shopify addon page

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