What is a voided return?


Latest update: - Lucia Palozzi

Question

What does it mean when a sale's status is Voided Return in the sales ledger?

Setup

  • Vend for Mac or PC
  • Vend on iPad

Answer

Voided returns are created when a return is started at the sell screen and then a user selects Discard OR when a user goes into the sales ledger and voids a return. 

Additional Information

  • Voided returns do not return any inventory to your store, or remove any payments or revenue from your reporting in Vend.
  • Once a return has been voided, you cannot void the original sale.
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