What is a voided return?

Question

What does it mean when a sale's status is Voided Return in the Sales Ledger?

Setup

  • Vend for Mac or PC
  • Vend on iPad

Answer

Voided returns are created when a return is started at the sell screen and then a user selects Discard OR when a user goes into the sales ledger and voids a return. 

Additional Information

  • Voided returns do not return any inventory to your store as a standard return would. 
  • Once a return has been voided, you cannot void the original sale.