Why am I getting "The username and/or password is invalid" error when my login details are correct?
- Vend for PC or Mac
- Vend on iPad
Please ensure you are using the correct username:
- Primary admin accounts sign in with an email address as their username.
- Other users sign in with their assigned usernames.
Usernames are case-sensitive in Vend. Please make sure the correct caps are inputted when you are trying to log-in or Vend will not recognize it as a user.