Why can't I log-in using my username and password?

Latest update: - George Cavalevu


Why am I getting "The username and/or password is invalid" error when my login details are correct?


  • Vend for PC or Mac
  • Vend on iPad 


Please ensure you are using the correct username:

  • Primary admin accounts sign in with an email address as their username. 
  • Other users sign in with their assigned usernames.