How to cancel a layby sale (layaway)


To cancel an open layby sale 


  •  Retail POS for Mac or PC


Locate the layby sale

  1. Click Sales History
  2. Change the Status filter to Layby
  3. Click to expand the sale
  4. Click Continue Sale

Cancellation steps

  1. Add each item to the sale
  2. Change the quantity to negative to cancel the original items out
  3. Click Pay
  4. Refund the customer using chosen payment method.


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