My Worldpay terminal cannot read cards


Latest update: - Lucia Palozzi

Problem

Worldpay terminal cannot read cards. Vend will say 'Waiting for Card'. The transaction eventually cancels.

Setup

  • Vend for PC or Mac
  • Vend on iPad
  • Worldpay terminal

Cause

Physical damage to the Worldpay terminal.

Solution

This issue is caused by physical damage to the terminal. For assistance, reach out to Worldpay directly here

 

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