What happens if I delete the variant product on Shopify and not in Retail POS (X-Series)?

Setup

  • Retail POS for PC or Mac
  • Shopify Integration

Answer

If a specific variant is deleted on Shopify, Retail POS will recreate that variant the next time the product is edited in Retail POS. 

If you wish to remove a variant from Shopify, you need to delete the variant directly in Retail POS. 

 Additional Information

  • Retail POS is the system of record for inventory once connected to Shopify, as such all products should be managed in Retail POS only.
  • Removing the published product in Retail POS will remove the product on Shopify.
  • How to edit products linked to Shopify

 

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